Refund policy


Return & Refund Policy

Welcome to our Shopify store. We value our customers and aim to provide the best shopping experience. Please read our Return & Refund Policy carefully.

Returns

We accept returns within 7 days of receiving your order. To be eligible for a return:

  • The item must be unused and in its original condition.
  • The product must be in the original packaging.
  • Proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned:

  • Used or damaged products
  • Items without original packaging
  • Customized or personalized products
  • Clearance or sale items

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved:

  • Your refund will be processed within 5–7 business days.
  • The amount will be refunded through the original payment method or bank transfer.

Exchange Policy

We only replace items if they are defective, damaged, or wrong items were delivered.

Return Shipping

  • Customers are responsible for return shipping charges unless the item received was damaged or incorrect.
  • We recommend using a trackable shipping service.

Order Cancellation

Orders can be cancelled within 12 hours of placing the order. After processing or shipping, cancellation may not be possible.

Contact Us

If you have any questions about returns or refunds, contact us through our store contact page or customer support email.